Return Policy

Acceptance of Goods and Returns

We want you to be completely satisfied with your purchase. To ensure a smooth experience, please review our return guidelines below:

  • Acceptance at Delivery: All products are considered accepted once delivered.
  • Return Authorization: Returns must be pre-approved by our customer service team. Unauthorized returns cannot be accepted.
  • Restocking Fees: Approved returns may be subject to a restocking fee.
  • Custom & Special Orders: Items that are custom-made, non-standard, or special-order (published or unpublished) cannot be canceled or returned.
  • Return Window: Returns must be requested within 30 days of delivery.
  • Additional Charges: Any costs associated with returns or cancellations, including restocking or shipping fees, are the responsibility of the purchaser.

 

We appreciate your understanding and cooperation — these policies help us maintain the quality and efficiency our customers expect.

 

Start a Return