Return Policy
Acceptance of Goods and Returns
We want you to be completely satisfied with your purchase. To ensure a smooth experience, please review our return guidelines below:
- Acceptance at Delivery: All products are considered accepted once delivered.
- Return Authorization: Returns must be pre-approved by our customer service team. Unauthorized returns cannot be accepted.
- Restocking Fees: Approved returns may be subject to a restocking fee.
- Custom & Special Orders: Items that are custom-made, non-standard, or special-order (published or unpublished) cannot be canceled or returned.
- Return Window: Returns must be requested within 30 days of delivery.
- Additional Charges: Any costs associated with returns or cancellations, including restocking or shipping fees, are the responsibility of the purchaser.
We appreciate your understanding and cooperation — these policies help us maintain the quality and efficiency our customers expect.
